Our Board Leadership
Committed. Engaged. Moving Us Forward.
The Board of Trustees is made up of men and women from across the profession whose participation is based solely upon a belief in – and a commitment to – the Foundation’s mission of investing in people and programs to strengthen funeral service and lift up grieving communities.
Each member of our board leadership team may serve up to two three-year terms. In accordance with Foundation bylaws, at least 60% of the Board of Trustees must be licensed funeral directors and maintain membership with the National Funeral Directors Association.


“THE FUNERAL
SERVICE FOUNDATION
has been so important to funeral service for four generations, and I have the utmost respect for the leaders who got us where we are today. I promise I will work hard to carry forward our mission of investing in the people and programs to strengthen funeral service and lift up grieving communities.”
Top row (l-r): W. Ashley Cozine, Thomas Pontone, John Heald, NFDA Liaison Christopher Robinson, Matt Outcalt, Treasurer David Falconer, and Tim Schramm. Middle row (l-r): Jenn Parvin, Mark Krause, Bob Arrington, Joan Billman, Jeff Smith, and Kim Medici Shelquist.
Bottom row (l-r): Executive Director Lee Wiensch, CFRE, Trustee Emeritus Eric Tanzberger, Chair-elect Lisa Baue, 2021-22 Chair Allan Cole, and NFDA CEO Christine Pepper.
Not pictured: John Faulk
2021-22 BOARD OF TRUSTEES
BOB ARRINGTON*
Arrington Funeral
Directors & Crematory
Jackson, TN
LISA BAUE*
Chair-elect
Baue Funeral Homes
Saint Charles, MO
JOAN BILLMAN*
Flemming & Billman
Funeral Directors
Ashtabula, OH
ALLAN COLE*
2021-22 Chair
MacKinnon & Bowes
Toronto, ON
W. ASHLEY COZINE*
Cozine Memorial Group
Wichita, KS
DAVID FALCONER
Treasurer
Regions Bank
Houston, TX
JOHN FAULK
Service Corporation International
Houston, TX
JOHN HEALD*
Legacy.com
Chicago, IL
MARK KRAUSE*
Krause Funeral Homes &
Cremation Service
Milwaukee, WI
KIM MEDICI SHELQUIST
Homesteaders Life Company
West Des Moines, IA
MATT OUTCALT
Global Atlantic
Financial Group
Batesville, IN
JENN PARVIN
Batesville
Batesville, IN
CHRISTINE PEPPER
NFDA CEO
Brookfield, WI
THOMAS PONTONE
Matthews Aurora
Funeral Solutions
Pittsburgh, PA
CHRISTOPHER ROBINSON*
NFDA Liaison
Robinson Funeral Home
Easley, SC
TIM SCHRAMM*
Howe-Peterson Funeral Home
& Cremation Services
Dearborn, MI
JEFF SMITH
Smith Family Funeral Homes
North Little Rock, AR
*Notes NFDA Member